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Friday, May 18, 2007

Weekly Post

This week it's from Bill Simmon at Candleblog:

Have I mentioned that Comcast sucks?


Wednesday, May 09 2007 @ 03:31 PM
Contributed by: billsimmon

...I mean lately?

So our cable got disconnected. This is not the part makes Comcast suck -- we were late paying our bill. What sucks is that even though I paid the bill 24 hours after the cable went off, they informed me that we had already been "hard" disconnected, meaning that a technician actually came to the house and physically unhooked us (as opposed to a "soft" disconnect, where they just flip a switch at the office). Okay, so ignoring the fact that you can't get a freaking technician to your house to fix a problem in anything less than 3 business days but they were Johnny-on-the-spot to unhook us when we were a little late with the check, I had to pay a $30 reconnect fee for the cable and (here comes the Louis Black red-face) another $30 reconnect fee for the internet!!! It's one coaxial line that has to be reconnected! I understand that they need to send the tech back out to my house and that they expect me to pay for that, but why am I paying extra because I order more data through their one single pipe???

There's more, including updates, which you can read on Bill's blog, or on the letters page of this week's Seven Days.

Neil at What's the Point mentioned in the comments to this post that this is the 43rd time I've chosen a post from Bill's blog for this spot. Actually it's only the 4th time. But that's more than most. I tend to pick posts that are short or easily excerpted, and are about local stuff. Or as close to local as I can get.

Just a head's up, the way we do the weekly post may be changing soon. More details to follow, eventually. Thanks for caring!

May 18, 2007 at 10:56 AM in The Weekly Post | Permalink



Posted by: Haik Bedrosian | May 20, 2007 8:45:37 AM

Pay your bill next time, chump. Stop blaming other people for your failure to get things done on time.

Posted by: | May 20, 2007 11:05:44 PM

Hey anonymous, I wasn't complaining because they disconnected my service, I was complaining because they charged me twice for the reconnect.

eat me.

Posted by: Bill Simmon | May 21, 2007 3:13:08 PM

Haik, yes, well as I said in my post, BT can't get to my neighborhood fast enough. Unfortunately, we're looking at spring 2008 before that happens. I live in a neighborhood that's served via underground cable, so the build takes a lot longer.

Posted by: Bill Simmon | May 21, 2007 3:15:12 PM

I agree- Comcast does suck. If your Comcast’s not working for you (which apparently it isn't), you should try this great new email provider that my friend just got me hooked on. It's called BigString (http://bigstring.com), the new free webmail program. It offers revolutionary features. When you send mail from your BigString free email account, you are protected. BigString is like an automatic shredder for your email. You can self-destruct or change an email that's already been sent or read. Don't leave your messages sitting in peoples' inbox forever.
Try it! Enjoy :)

Posted by: Daph | Aug 7, 2007 12:36:07 PM

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